By Margot Phaneuf, RN, Ph.D.
The interview with a patient, whether it is to gather information, to motivate them to follow a treatment or to change their behaviour, to give them the support they need in the face of an existential difficulty or to give them directions or guidance, is a professional act of the highest importance. It requires that the nurse possess, not only an open and warm personality and solid communication abilities but can also deploy strategies which will help achieve the desired objectives.
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